My Plan Canada Implementation Study

One of the key finding of the [insert link] iCAN trial was that women used the tool in combination with other services and supports in their communities. In the next phase of My Plan Canada, we are working with existing agencies and organizations to explore how they offer or integrate the My Plan Canada App into their ongoing service delivery. We are exploring how these organizations use the app to reach and support women, including barriers, facilitators and resources that are needed to do this well.

Findings from this implementation study will help us to develop a set of guidelines/recommendations for broader scale up of the My Plan Canada App within other organizational contexts.

Research Questions:

  1. How do VAW agencies/organizations take up and integrate My Plan Canada into their services (both internally and in their work with other agencies/services/systems]?
  2. How is uptake and integration shaped by local conditions and context? [barriers and facilitators]
  3. What do agencies/organizations describe their successes and challenges? 
  4. How can My Plan Canada complement and/or extend existing services?  
  5. What is the reach of My Plan Canada for women in different settings?
  6. How do women evaluate their experience of accessing My Plan Canada? [optional anonymous exit survey of users]  

Methods

Partner Organizations/Sites

We are building on existing partnerships in order to select key organizations to test the implementation process. These partners have a primary mandate to service women experiencing violence in 3 Canadian provinces (Ontario, NB, BC). MPC was initially tested in these provinces and investigators have established relationships in the VAVW sector important for study success. Although there are many different types of services for women experiencing violence, in each province, one type of service tends to be dominant (i.e. Shelters in Ontario, community-based domestic violence services in BC; provincial DV outreach program in New Brunswick). Within each province, we are inviting participation from 3 to 5 service agencies that reflect the range of VAW service provision approaches.

Design:

This participatory study uses an implementation science approach, guided by a modified version of the PRECEDE-PROCEED Framework
Add a figure of PRECEDE-PROCEED phases and map our study onto this (showing which parts we are focussing on)?

Process: Create a graphic overview of this process?

Orientation: We will work with each partner to orient them to My Plan Resource and to learn more about their context, including policies and procedures that will shape how the tool is offered to clients.

Implementation: sites will offer the resource in a way that works for them and their clients.

Data collection:

  • Follow up interviews with organization leaders and staff, using process mapping to explore how they implemented, barriers, facilitators, resources that are needed, etc.
  • Review user data about users to describe ‘reach’ for women within the organization.
  • Optional brief exit survey of women who access the tool (fit, impacts, helpfulness, harms, etc).